The Transport Call Centre established by the Ministry of Economic Development, Transport and Trade continues to provide services efficiently. During the first 15 days of June, the Transport Call Centre handled and provided assistance for more than 2,000 phone calls.

According to statistics released by the Ministry, between 1 and 15 June, an average of 82% of all calls received by the centre were successfully answered. This reflects significant progress in the Ministry’s efforts to provide the public with important information and transport-related services in a faster, more convenient, and accessible manner.

The primary objective of the call centre is to provide prompt solutions to public inquiries and concerns related to the Ministry’s services, as well as to assist individuals who encounter difficulties when accessing those services. The services include providing information related to driving licences, vehicle registration, and other transport-related matters.

The Ministry therefore encourages the public seeking assistance or information on transport-related matters to contact the Transport Hotline at 1511 for support and clarification.